Program Rules
Eligibility
All active i-Say panel members in the United States and Canada have a reward points account and are eligible to participate in the program and earn Reward Points.
The panel member is the only individual authorized to use his/her points account. Any use of the account by individuals other than the panelist is considered unauthorized use and may be grounds for termination and forfeit of points.
Ipsos Interactive Services reserves the right to terminate panel membership and Reward Program participation if a panelist violates these rules or any other rules of panel membership.
Account Updates
Your account will be updated or credited each time you earn Points by taking a survey. In most cases, your account will be credited a few minutes after survey completion. Your account will be debited immediately when you redeem points.
In the event of an error, Ipsos Interactive Services reserves the right to make adjustments to a panelist’s Points account.
In the future, additional methods of earning points may become available. Points may be added to accounts at the sole discretion of Ipsos Interactive Services.
Expiration of Points
Points never expire as long as you continue to be an active member of the i-Say panel and as long as the points program remains in effect.However, if you unsubscribe from i-Say or if your membership is terminated, your points account will be closed after 45 days.At that time, all points will be forfeited.
Your Membership
We reserve the right to terminate your membership and close your account at any time. Termination could be the result of allowing your account to become inactive (that is, you do not respond to any survey invitation for a period of time), fraudulent behaviour, etc... In that case, all points will be forfeited as described above.
Transferability
Points cannot be transferred between panelists accounts.
Redemptions
Redemptions can be successfully processed only if you have enough points indicated for the item(s) selected.
Gift Cards
Gift cards are subject to the terms and conditions (policies, redemptions, expiration dates) established by the issuing retailer and are subject to change. Certain retailers and/or denominations may be unavailable.
Shipping
All gift cards are shipped via First Class Mail. Other items may be shipped via FedEx, UPS or Airborne Express. Please allow up to 5-8 weeks for delivery.
Program Duration & Changes to Rules
Ipsos Interactive Services reserves the right at any time to withdraw this program or to modify, amend or supplement these rules, in its sole discretion.
Limits of Liability
Ipsos Interactive Services shall bear no responsibility whatsoever for injuries, losses, or damages of any kind that result from acceptance, possession and/or use of any item redeemed.
For further details regarding any of these rules, please Contact Us.